Forgotten Your Password?
Use the search box or select a question from the common FAQ's below.
Does the Loyalty Plus card replace my student card?
What can I use the mobile app for?
I live in halls. What does the Loyalty Plus scheme mean for me?
I need a new card. Who should I contact?
Who can top up my card?
How do I check the balance of my card and my transaction history?
Is the Loyalty Plus scheme safe?
What happens if I lose my card or if my card is stolen?
View All Frequently Asked Questions